Knowledge Management Coursework

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Knowledge Management Certification

Course Duration: 12 hours - Requisition: 28 days

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information sys­tems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the informa­tion that each person has in their brain. That’s a lot of knowledge!

The Knowledge Management coursework will give participants the tools that they will need to begin implementing knowledge management in their organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.

Career Pathway 

  • Family Business Owner
  • Consultant & Business Advisor
  • Focus Group Analyst
  • Franchise Owner
  • Inventor
  • Patent Attorney
  • Small Business Owner
  • Solutions Manager
  • Strategic Development Officer
  • Venture Capitalist
  • Manufacturer Executive

Assessment

  • Case Study
  • Multiple choice questions quiz

Benefits

  • Gain quality workplace skills and experience to help launch your career.
  • Develop work-related skills and experiences that are recognized by employers. 
  • Develop independence and confidence in an adult learning environment. 
  • Gain an insight into various industry areas to help you decide on a career pathway. 
  • Potentially gain recognition for prior learning for your previous study or work.
  • High-quality course written by industry experts with easy to understand course content
  • Course materials provided online with unlimited tutor support – no textbooks to buy
  • Gain an Australian Certificate upon your successful completion of coursework (Certificate hard copy will be posted to you)
  • Course may be tax deductible - see your tax advisor

Coursework Objectives:

  • Understand the basic concept of knowledge management (KM)
  • Identify the do’s and don’ts of KM
  • Identify the KM live cycle
  • Identify the new KM paradigm
  • Identify the KM models
  • Understand how to build a KM rational for your company
  • Understand how to customize KM definitions
  • Identify the steps to implementing KM in your organization
  • Identify tips for success
  • Understand the advance topics in KM

Course Contents

Business/ Personal Development

Module One: Getting Started

Coursework Objectives

Module Two: Understanding Knowledge Management

What is Knowledge

What is Knowledge Management

A Brief History

Applications in the Workplace

Case Study

Module Two: Review Questions

Module Three: Dos and Don’ts

Data, Information, and Knowledge

The Tacit Mode

The Explicit Mode

Identifying Conversion Categories

Case Study

Module Three: Review Questions

Module Four: The Knowledge Management Life Cycle

Understanding Episodes

Acquisition

Knowledge

Integration

Case Study

Module Four: Review Questions

Module Five: The New Knowledge Management Paradigm

Paradigms of the Past

The New Paradigm

Implications and Applications

The Knowledge Management Endgame

Case Study

Module Five: Review Questions

Module Six: Knowledge Management Models

The Nonaka and Takeuchi Model (SECI)

Wiig Model

Kakabadse Model

Boisot Model

Case Study

Module Six: Review Questions

Module Seven: Building a Knowledge Management Rationale

Why Rationale is Necessary

Building a Business Case

Finding Success Stories

The Commoditization /Customization Model

Case Study

Module Seven: Review Questions

Module Eight: Customizing Knowledge Management Definitions

Components of a Knowledge Management Definition

Customizing the Components

Sample Definitions

Creating a KMBOK

Case Study

Module Eight: Review Questions

Module Nine: Implementing Knowledge Management in Your Organization

Gathering Support

Identifying Opportunities for Revenue Streams

Key Knowledge Management Techniques

A Map for Success

The No-Budget Scenario

Case Study

Module Nine: Review Questions

Module Ten: Tips for Success

About the Chief Knowledge Officer

Knowledge Management Skill Checklist

The Knowledge Management Imperative

The Hype Curve

Barriers and Helpers to Success

Case Study

Module Ten: Review Questions

Module Eleven: Advance Topics

The Knowledge Management Maturity Model

Absorptive Capacity

Rustiness

Process Model Types

Case Study

Module Eleven: Review Questions

Module Twelve: Wrapping Up

Words from the Wise

Course curriculum

  • 1
    MODULE 01
    • Knowledge Management Getting Started
  • 2
    MODULE 02
    • Knowledge Management Understanding Knowledge Management
    • Knowledge Management Case Study Module 02
  • 3
    MODULE 03
    • Knowledge Management Dos and Don’ts
    • Knowledge Management Case Study Module 03
    • Knowledge Management Module 03 Quiz
  • 4
    MODULE 04
    • Knowledge Management The Knowledge Management Life Cycle
    • Knowledge Management Case Study Module 04
    • Knowledge Management Module 04 Quiz
  • 5
    MODULE 05
    • Knowledge Management The New Knowledge Management Paradigm
    • Knowledge Management Case Study Module 05
    • Knowledge Management Module 05 Quiz
  • 6
    MODULE 06
    • Knowledge Management, Knowledge Management Models
    • Knowledge Management Case Study Module 06
    • Knowledge Management Module 06 Quiz
  • 7
    MODULE 07
    • Knowledge Management Building a Knowledge Management Rationale
    • Knowledge Management Case Study Module 07
    • Knowledge Management Module 07 Quiz
  • 8
    MODULE 08
    • Knowledge Management Customizing Knowledge Management Definitions
    • Knowledge Management Case Study Module 08
    • Knowledge Management Module 08 Quiz
  • 9
    MODULE 09
    • Knowledge Management Implementing Knowledge Management in Your Organization
    • Knowledge Management Case Study Module 09
    • Knowledge Management Module 09 Quiz
  • 10
    MODULE 10
    • Knowledge Management Tips for Success
    • Knowledge Management Case Study 10
    • Knowledge Management Module 10 Quiz
  • 11
    MODULE 11
    • Knowledge Management Advance Topics
    • Knowledge Management Case Study Module 11
    • Knowledge Management Module 11 Quiz
  • 12
    Module 12
    • Knowledge Management Wrapping Up
  • 13
    Rate Knowledge Management Course
    • Rate Knowledge Management Course

Our courses can be used to turn your career towards a new direction

Those who have completed courses in fields unrelated to their careers show an open and interested mind, an enthusiastic attitude and a lust for life.

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