Assertiveness and Self Confidence Coursework

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Assertiveness and Self Confidence Certification

Course Duration: 12 hours - Requisition: 28 days

Self-confidence and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to participants in their professional and personal lives.

The Assertiveness And Self-Confidence coursework will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of participant's lives and have a positive effect on all of them.

Assertive behavior involves three categories of skills; self-affirmation, expressing positive feelings, and expressing negative feelings. Each will be explored during this course.

Career Pathway 

  • Family Business Owner
  • Consultant & Business Advisor
  • Focus Group Analyst
  • Franchise Owner
  • Inventor
  • Small Business Owner
  • Solutions Manager
  • Strategic Development Officer
  • Venture Capitalist
  • Manufacturer Executive

Assessment

  • Case Study
  • Multiple choice questions quiz

Benefits

  • Gain quality workplace skills and experience to help launch your career.
  • Develop work-related skills and experiences that are recognized by employers. 
  • Develop independence and confidence in an adult learning environment. 
  • Gain an insight into various industry areas to help you decide on a career pathway. 
  • Potentially gain recognition for prior learning for your previous study or work.
  • High-quality course written by industry experts with easy to understand course content
  • Course materials provided online with unlimited tutor support – no textbooks to buy
  • Gain an Australian Certificate upon your successful completion of coursework (Certificate hard copy will be posted to you)
  • Course may be tax deductible - see your tax advisor

Workshop Objectives

  • Define assertiveness and self-confidence, and list the four styles of communication
  • Describe the types of negative thinking, and how one can overcome negative thoughts
  • Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
  • Define the importance of goal setting, and practice setting SMART goals for assertive behavior
  • Utilize methodologies for understanding your worth -- and the use of positive self-talk
  • List reasons why a pleasing appearance and body language are critical for creating a strong first impression
  • Practice sending positive communications phrased as “I-Messages”
  • Use the STAR model to make your case during a presentation challenge
  • Display rapport-building skills through assertive methods of expressing disagreement and consensus-building techniques
  • Practice strategies for gaining positive outcomes in difficult interpersonal situations.


Course Contents

Business/ Personal Development

Module One: Getting Started

Coursework Objectives

Module Two: What Does Self-Confidence Mean To You?

What is Assertiveness?

What is Self-Confidence?

The Four Styles

Case Study

Module Two: Review Questions

Module Three: Obstacles to Our Goals

Types of Negative Thinking

Case Study

Personal Application

Case Study

Module Three: Review Questions

Module Four: Communication Skills

Listening and Hearing; They Aren’t the Same Thing

Asking Questions

Body Language

Case Study

Module Four: Review Questions

Module Five: The Importance of Goal Setting

Why Goal Setting is Important

Setting SMART Goals

Our Challenge to You

Case Study

Module Five: Review Questions

Module Six: Feeling the Part

Identifying Your Worth

Creating Positive Self-Talk

Identifying and Addressing Strengths and Weaknesses

Case Study

Module Six: Review Questions

Module Seven: Looking the Part

The Importance of Appearance

The Role of Body Language

First Impressions Count

Case Study

Module Seven: Review Questions

Module Eight: Sounding the Part

It’s How You Say It

Sounding Confident

Using “I” Messages

Case Study

Module Eight: Review Questions

Module Nine: Powerful Presentations

What to Do When You’re on the Spot

Using STAR to Make Your Case

Case Study

Module Nine: Review Questions

Module Ten: Coping Techniques

Building Rapport

Expressing Disagreement

Coming to Consensus

Case Study

Module Ten: Review Questions

Module Eleven: Dealing with Difficult Behavior

Dealing with Difficult Situations

Key Tactics

Case Study

Module Eleven: Review Questions

Module Twelve: Wrapping Up

Words from the Wise

Course curriculum

  • 1
    Module 01
    • Assertiveness and Self-Confidence Getting Started
  • 2
    Module 02
    • Assertiveness and Self-Confidence What Does Self-Confidence Mean To You?
    • Assertiveness and Self Confidence Case Study Module 02
    • Assertiveness and Self Confidence Module 02 Quiz
  • 3
    Module 03
    • Assertiveness and Self-Confidence Obstacles to Our Goals
    • Assertiveness and Self Confidence Case Study Module 03
    • Assertiveness and Self Confidence Module 03 Quiz
  • 4
    Module 04
    • Assertiveness and Self-Confidence Communication Skills
    • Assertiveness and Self Confidence Case Study Module 04
    • Assertiveness and Self Confidence Module 04 Quiz
  • 5
    Module 05
    • Assertiveness and Self-Confidence The Importance of Goal Setting
    • Assertiveness and Self Confidence Case Study Module 05
    • Assertiveness And Self Confidence Module 05 Quiz
  • 6
    Module 06
    • Assertiveness and Self-Confidence Feeling the Part
    • Assertiveness and Self Confidence Case Study Module 06
    • Assertiveness and Self Confidence Module 06 Quiz
  • 7
    Module 07
    • Assertiveness and Self-Confidence Looking the Part
    • Assertiveness and Self Confidence Case Study Module 07
    • Assertiveness and Self Confidence Module 07 Quiz
  • 8
    Module 08
    • Assertiveness and Self-Confidence Sounding the Part
    • Assertiveness and Self Confidence Case Study Module 08
    • Assertiveness and Self Confidence Module 08 Quiz
  • 9
    Module 09
    • Assertiveness and Self-Confidence Powerful Presentations
    • Assertiveness and Self Confidence Case Study Module 09
    • Assertiveness and Self Confidence Module 09 Quiz
  • 10
    Module 10
    • Assertiveness and Self-Confidence Coping Techniques
    • Assertiveness and Self Confidence Case Study Module 10
    • Assertiveness and Self Confidence Module 10 Quiz
  • 11
    Module 11
    • Assertiveness and Self-Confidence Dealing with Difficult Behavior
    • Assertiveness and Self Confidence Case Study Module 11
    • Assertiveness and Self Confidence Module 11 Quiz
  • 12
    Module 12
    • Assertiveness and Self-Confidence Wrapping Up
  • 13
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